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Conditions of use

Terms and Conditions

The terms below offer extra rights in addition to your statutory rights which remain unaffected.

Receipts

We will dispatch printed confirmation of your order to the delivery address.

Complaints

AE Taylor & Co want you to be happy with the service offerred. If anything is not to your satisfaction please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Our complaints handling procedure aims to be:

  1. fair
  2. confidential
  3. effective in resolving the issue
  4. easy to use
  5. speedy
  6. informative
  7. checked - to make sure that it is working well and getting better

In addition, we endeavour to respond to all complaints within 2 working days.

Additional Terms

These terms and conditions are subject to change without notification.

No credit facility is offered.

Title of the goods does not pass to the Customer until payment is received in full.

No goods are tested or sold as being fit for a specific purpose unless expressly agreed in writing.

If any condition in this agreement is found invalid or unenforceable it shall be deemed separate to the rest of the agreement and shall not affect the validity or enforceability of the rest of the terms.

These terms and conditions and agreements herein entered into shall be governed by and construed in accordance with the laws of England and the parties submit any proceedings to the exclusive jurisdiction of the English courts.

Images

All images featured on our website are as representative of our product range as possible. Please be aware that due to the varied settings of individual computers and monitors, colours etc may vary slightly from actual products offered.

International Orders

The shopping facilities offered on this site are intended for UK customers only and prices are quoted in UK pounds sterling only. Any online "purchases" made by non UK mainland customers are treated as enquiries only until confirmed and are subject to different handling costs and terms which will be supplied to the Customer for acceptance.

Any out of area delivery surcharges are also applied again in the event of a non delivery, customer return or cancellation after the goods have been dispatched. Cancellations before the goods are dispatched are treated as for UK customers.

Orders shipped outside the European Union are exclusive of sales tax/vat and it is the responsibility of the customer to deal with any customs and taxation requirements.

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No order is too large or too small

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Contact

Tel : 0191 567 5078
Fax: 0191 510 2268
Email: sales@aetaylorltd.co.uk

Address

A.E. Taylor & Co.
44 Borough Road
Sunderland
Tyne & Wear
SR1 1PW